Charley's Grilled Subs::Franchising

Support Systems

Charley's team will be on hand to help you through all the stages of opening and beyond, including:

Site Selection
Our Real Estate team will provide you specific criteria to help guide you through the site selection process as you review locations in your area. Our support includes:

Demographic analysis
Site review
Assistance with lease term negotiations
Assistance with identifying a qualified broker in the market

Design & Construction
Starting with floor plans and ending with the first ring of the register, Charley's construction team will assist you during the construction process, including:

Project bidding
Signage & equipment ordering
Architectural & design drawings
General contractor selection

Training
From product preparation to inventory control to creative hiring techniques, we will teach you all you need to know during a 5-week training course that includes training at one of our regional training stores as well as instruction at our training center in Columbus, OH. Our state-of-the-art training program includes:

Food preparation & inventory control
Training & operations manuals & instructional videos/CDs
Business analysis & planning
Employee incentive programs
Customer service principles
Local store marketing

Purchasing
Charley's purchasing team has negotiated national pricing contracts with some of the largest purveyors in the country. Our purchasing program offers you:

Contract pricing
One-stop shopping
Internet ordering
Customer service specialists
Continuous price analysis and negotiating

Marketing
All of Charley's marketing programs are designed to bring new customers in and keep existing customers coming back. Our marketing team provides you with:

Turnkey promotions
Point-of-Sale materials
Fulfillment center
Local store marketing programs
Franchisee newsletter
Franchisee extranet

Operations Support
You will be assigned a Franchise Business Consultant who will assist you in evaluating all aspects of your business. Individualized support includes:

On-site grand opening sssistance and training
Profit & loss analysis
Inventory & cost control
Ongoing visits
Sales building strategies